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Quick Start: Get your Lotus Notes email on a Palm handheld

The Treo, Kyocera 7100 series, and other Palm-based smartphones are compact, full featured, all-in-one communications devices. These Palms include an email client application that can pull email from a POP3 or IMAP email account such as AOL, Yahoo Mail Plus, Earthlink, Comcast, Cox, or others. However, most organizations do not permit POP3/IMAP access to their Lotus Notes/Domino email servers. Or you can establish a true Push email service such as, but that doesn't let you use your Notes email address. So how can your Palm handheld send and receive emails using your Lotus Notes internet address so people never see your POP/IMAP/EmailTreo address and instead think you are using Lotus Notes? How can you automatically keep copies of all emails sent from the Palm in your Notes "Sent" folder? MartinScott WirelessMail is the answer.

  • Lotus Notes/Domino email account
  • Lotus Notes 5.x or later version
  • Treo, Kyocera, or other Palm handheld with email client application (TreoMail, Palm Mail, VersaMail, etc.) and internet data service
  • (recommended) account or POP3 or IMAP email account from your ISP or from AOL, Yahoo, Earthlink, Comcast, etc.

1) Install WirelessMail (Without a license key, WirelessMail will work as a free 30 day trial. With a license key, it works permanently. Contact MartinScott Product Support with any problems or questions). If you are using as a Treo mail "push" service, enter your address in the WirelessMail 'Destination email' address and then you are essentially done!

If you are not using, then proceed below. Enter the email address of your POP3 or IMAP mailbox, e.g. Virtually all home internet accounts (such as cable modem and DSL) include one or more POP3 mail accounts. If you don't have a POP3 or IMAP mailbox account yet, you can get one from,, and other providers. On the WirelessMail install page, click . Installation may take from a few seconds to a few minutes depending on network speed. If you are on a local replica of your Notes mail, replicate your Notes mail after installing WirelessMail to allow it to work on your server mail box.

2) if you don't already have your Palm mail application set up to access the email address you entered in Step 1, then do that now. From the mail program menu, choose Account Setup and create a new account. Enter any name for the Account Name. Choose the Mail Service or select Other, and choose POP protocol (or IMAP if you know you have an IMAP account).

Enter your UserName. Usually, this is everything to the left of the @ in your address. Also, enter the password for this POP email account.

Enter your POP3 email address, your incoming (aka POP3) mail server, and your outgoing (aka SMTP) mail server. Sometimes, these are filled in automatically if you choose a preconfigured Mail Service.

Make emails sent from the Palm appear to come from Lotus Notes and show up in the Sent folder in Notes.

3) In your Outgoing Mail Options (sometimes named "SMTP Options"), you can specify that messages sent from the Palm appear to come from your Lotus Notes address. Enter your Lotus Notes internet address for the email address (sometimes listed as the "Reply To Address"). Also, look for and enable an option to 'BCC a copy of outgoing messages to:', and enter your Notes internet address in this field, too. This will cause the Palm to send a copy of all outgoing messages back to Notes, where WirelessMail can place them in the Lotus Notes Sent folder.

VersaMail 2.5 for Treo
Palm Mail for Kyocera 7135

4) Optionally, in the Outgoing Mail Options, select 'Attach signature to messages' and enter a text signature to automatically appear at the end of all messages sent from the Palm. You might simply want to copy the text you use in your Lotus Notes emails.

5) From your Notes inbox choose Actions\WirelessMail\Configuration... to open the WirelessMail Configuration screen.

6) Select your POP3/IMAP address in the list, and click the "Edit Address Profile..." button. For the "Device 'From' address", enter the exact same address that you entered above in Step 3 for 'BCC a copy of outgoing messages to:', including exact upper and lower case spelling. Click OK to close the box.

7) On the 'Email Types' tab, check the box 'Copies are sent back to Lotus Notes - place them in the "Sent" folder.' Then click the 'Save Changes & Exit' button.

Emails sent from the Palm should now appear to come from your Notes internet address. After the Palm mail program next synchs email, the sent emails will also appear in the Sent folder in Lotus Notes, as if you had sent them from Notes.